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  • Building a Winning Culture
    corporate agenda, replacing cost control as the primary interest. Detecting customers' needs and then ... together. Our goal was to build a company that took care of its people and left no one behind. We believe ...

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    • Authors: David S Duncan, David Miller, Jim Toole
    • Date: May 2004
    • Competency: Leadership>Change management
    • Publication Name: Record of the Society of Actuaries
    • Topics: Actuarial Profession>Management skills
  • Re-Engineering Actuarial Functions
    discount. The people in businesses didn't really care how many pencils we bought; they wanted to know ... everybody else who gets paid by Met Life doesn't care about the check number. Yet these people thought ...

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    • Authors: Neil M Anderson, Jeffrey K Smith, Jim Toole, Anne M Brnic
    • Date: May 1995
    • Competency: External Forces & Industry Knowledge>General business skills; Leadership>Change management
    • Publication Name: Record of the Society of Actuaries
    • Topics: Actuarial Profession>Management skills; Technology & Applications